Understanding Shipping and Returns

At Exos Fitness, we strive to provide fast and reliable shipping for all of our gym equipment.

• Processing Time: Orders are typically processed within 5 business days, depending on product availability and order volume.
• Shipping Methods: We offer various shipping options depending on your location, including standard and expedited shipping.
• Shipping Costs: Shipping costs are calculated at checkout based on the weight of your order and delivery location.
• Delivery Times: Delivery times vary by location and shipping method. For more accurate delivery estimates, please refer to the shipping options at checkout.
• International Shipping: We currently offer international shipping to select countries. Additional shipping fees, taxes, and duties may apply, depending on the destination country.
• Tracking Your Order: After your order ships, we will send you a tracking number so you can follow your package’s journey.

If you have any questions or concerns regarding shipping, please don’t hesitate to contact our customer support team at dlcmiami@outlook.com

Shipping Policies and Options

At our company, we prioritize customer satisfaction, so we offer a variety of shipping options to suit your needs. Whether you prefer standard, expedited, or overnight shipping, we have you covered. Our shipping rates are competitive, and many orders qualify for free shipping, which is an added benefit. You can track your packages easily, making the shipping process transparent and stress-free.

Returns Made Easy

We understand that sometimes a product might not meet your expectations, so we have a straightforward return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund. All items must be in their original condition, and the return process can be initiated online, making it quick and convenient. Because we value your trust, we want you to shop with confidence.

Frequently Asked Questions

We know you may have questions about our shipping and returns, and we’re here to help. Our FAQ section covers common queries, such as shipping times, costs, and the return process. If you can’t find the answer you’re looking for, our customer support representatives are just a call or click away, ready to assist you with any concerns.